Gameday Policies

Welcome!
The Kansas State Athletics Department welcomes you to Manhattan. It is our intention to present all guests with clean, comfortable, friendly and safe facilities with superior hospitality. Please contact any member of the Athletics Operations staff with questions and/or concerns regarding your experience at K-State athletic events. This site is created and updated through the Athletics Operations office and is intended to offer an informative resource to anyone attending Wildcat athletic events.

Download Snyder Family Stadium Fan Map
 
 
Bill Snyder Family Stadium Policies

Also See:
Bramlage Coliseum Gameday Policies

Other K-State Athletic Venue Policies
Meet the Staff
Employment

 
Alcohol

It is prohibited to bring alcohol into Bill Snyder Family Stadium. Violators will be subject to ejection and applicable legal action.

ATMs

An ATM machine is located outside Gate H next to Cat’s Closet on the west side.

Bags and Bag Search

Small bags, purses and fanny packs are permitted inside Bill Snyder Family Stadium. Bags larger than 18” L x 9” W x 16” H which do not meet sizing standards will not be permitted. All persons and items brought into the stadium are subject to search.

Beverages

It is permissible for guests to enter Bill Snyder Family Stadium carrying one, 1-liter bottle of commercial-brand water that has not been opened. It is impermissible to bring any other type of beverages into the stadium. (For additional information, see Containers and Coolers).

Concessions

The concession stands located on the concourse of Bill Snyder Family Stadium are available when stadium gates open two (2) hours prior to kickoff. No other food may be brought into the stadium.

Conduct

Guests are expected to conduct themselves in an appropriate manner at all times during a game. K-State promotes the Big 12 Conference Code of Sportsmanship and encourages guests to treat visitors, players, coaches and officials with courtesy. Violators of stadium policies are subject to ejection and applicable legal action.

Containers and Coolers

Cans, glass, bottles, ice chests, coolers, picnic baskets and insulated beverage containers are prohibited in Bill Snyder Family Stadium. (For additional information, see Beverages).

East Elevator Passes

Guests requiring access to the east-side elevators may acquire game-day elevator passes from East Fan Accommodations. Season passes may be acquired by calling the Athletics Operations Office at 785-532-7713. A handicapped tag and/or a doctor’s notification are required.

Electronic Ticket Scanning

All tickets will be electronically scanned to verify authenticity. Tickets must be scanned each time a patron enters or exits the stadium. Tickets which have been logged in upon entry cannot be reused by another guest. Patrons assume all risks for tickets purchased through sources other than the K-State Athletics Ticket Office.

Exiting the Stadium

Guests may exit Bill Snyder Family Stadium and return to their cars or tailgates by having their ticket electronically scanned “out” at any gate. Failure to have a ticket properly scanned “out” will result in an invalid ticket and denial of admission upon attempt to re-enter the stadium. Fans are reminded that any items they bring into the stadium upon re-entry are subject to search. (See Bags and Bag Search for additional information).

Fan Accommodations

Questions regarding security, lost children, lost and found, etc., should be directed to Fan Accommodations personnel located on the east side in the ticket booth between Gates R and S, and on the west side at the north entry to the Dev Nelson Press Box behind Section 5.

First Aid

Medical services are available at the First Aid stations on the west side near Gate H and on the east side near Gate M. In case of emergency, please contact an Event Staff member or police officer. Guests with pre-existing medical conditions or special needs are encouraged to check in at First Aid and inform the attendants of their seating locations.

Gates

Gates open two (2) hours prior to kickoff. All persons ages 2 and older must present a ticket to enter Bill Snyder Family Stadium.

Handicapped Seating

Seating for guests with disabilities and one companion are sold on a reserved-season and reserved-game basis. Season-reserved handicapped seating is located in Sections 3, 7, 20, 22, 423 and 425; student-season in Section 26. Game-day reserved handicapped seating is sold in Sections 13, 15, 17, 28, 420, 422, 427, 428, and 430. Guests holding a non-handicapped ticket who wish to sit in a handicapped section, due to a temporary injury, may see an Operations Staff supervisor to exchange their regular tickets for a handicapped ticket in Sections 13, 15, 17, 20, 22, 26 or 28. Guests seated in handicapped sections 420-430 will need to obtain an east elevator pass at East Fan Accommodations. Guests with limited mobility may be issued a reserved handicapped ticket according to the above-noted process or may be directed to the west-side ticket booth to obtain a Limited Mobility reserved seat in Section 12, rows 46 and 47.

Lost Children

Parents should report a missing child to Event Staff personnel or a police officer.  Lost children will be escorted to the nearest Fan Accommodations booth on either the east or west sides of Bill Snyder Family Stadium.

Merchandise

Officially licensed K-State merchandise is available for purchase at the Cat’s Closet locations on the east and west sides of the stadium. No other merchandise may be sold on the grounds of the KSU Sports Complex. Guests approached by someone selling merchandise are asked to report the person and location to a parking attendant, event staff or police.

Parking

Stadium parking lots open five (5) hours prior to kickoff. Parking in both the east and west stadium lots is reserved for members of the Ahearn Fund and requires a permit for entry, which must be displayed at all times. For information about reserved parking, contact the Ahearn Fund Office at 785-532-7715.

General public parking is available in the grassy area (Lot 9) east of the stadium, in the paved lot of the Chester Peters Recreation Center or in satellite lots surrounding the stadium and other paved lots on campus. General public parking fees are $15 for cars and $30 for charter buses. Paid parking for fans with disabilities is available on a first-come, first-served basis in both the east and west stadium lots. To gain entry, guests must display a state-issued accessible license plate or hangtag and present a disability card along with a form of personal identification.

Parking for RV’s, buses and vehicles with camper trailers is limited to designated parking stalls. Charter bus parking is available in the east stadium lot only. Vehicles with pull-behind trailers and smokers, and other oversized vehicles which exceed the length and width of a standard parking stall are prohibited.

Photography

Hand-held still cameras are permitted for personal use. Cameras with telescopic lenses and video cameras are prohibited. Any commercial photography is prohibited. Event Staff members are authorized to evict guests violating these photography policies.

Programs

Souvenir game programs can be purchased at various locations on the concourse inside Bill Snyder Family Stadium.

Public Address Announcements

Individuals will be paged over the public address system only in cases of emergency. Please direct any inquiries or questions to the nearest Fan Accommodations booth on either the east or west sides of Bill Snyder Family Stadium.

Prohibited Items
  • Alcoholic beverages or controlled substances
  • Cans, glass, bottles, ice chests, coolers, picnic baskets and insulated beverage containers (see Containers and Coolers)
  • Large bags (see Bags and Bag Search)
  • Weapons and fireworks
  • Food and/or beverages (see Beverages)
  • Noisemakers
  • Portable chairback seats exceeding 18" in width
  • Large flags, flagpoles and items obstructing sightlines
  • Large strollers
  • Live animals (except Guide and Service Dogs)
  • Resale of tickets (see Solicitation)
  • Throwing of any objects
  • Banners, placards and leaflets not pre-approved by the Athletics Department
  • Standing in aisles and behind seating areas/aisles on concourse
  • Umbrellas (see Umbrella Policy)
Restrooms

Stadium restrooms are open from the parking lot sides of the stadium five (5) hours prior to kickoff. They close 30 minutes prior to the opening of stadium gates and reopen inside the stadium when gates open two (2) hours prior to kickoff.

Smoking

In accordance with Manhattan city ordinance, smoking is not permitted anywhere inside Bill Snyder Family Stadium.  Guests wishing to smoke must exit the stadium and may not smoke within 20 feet of an entrance. 

Solicitation

University policy prohibits solicitations of any unauthorized item for sale, trade or giveaway on the grounds of the KSU Sports Complex. This includes solicitation of charitable donations and game or event tickets. Violators of this policy will be asked to leave the stadium grounds and may be cited for trespassing.

Suites/KansasStateCars.com Club

Admission to stadium suites and the KansasStateCars.com Club are restricted to those with suite tickets, club tickets or suite guest passes. For more information, contact the Ahearn Fund Office at 785-532-7715.

Tailgating

Tailgating is a traditional part of K-State game-day activities. Guests are asked to comply with the following guidelines:

  • Saving parking stalls in VIP areas of the east and west lots is prohibited. To park and tailgate together, guests must either arrive together or have adjoining reserved stalls.
  • No objects (tables, chairs, grills, canopies, etc.) may be placed or encroach in the Emergency Access Lane.
  • Open wood fires and campfires are prohibited.
  • Coals should be extinguished and disposed of in the red “Hot Coals” barrels.
  • Long-toss games of football or Frisbee are prohibited.
  • Canopies should be taken down in windy conditions. Owners of canopies are responsible for damage caused by wind-blown structures.
  • Overhead objects (flags, kites, balloons) must be properly secured.
  • Use of bicycles, skateboards, in-line skates, scooters, motorized scooters and unauthorized golf carts is prohibited.
  • University and state law prohibit the possession and consumption of alcohol.
  • Use of portable generators is limited to quiet units or those in soundproof boxes.
  • Overnight parking is restricted to reserved RV parking with purchased overnight pass.
Tickets

General Information: All persons ages 2 and older must present a ticket to enter Bill Snyder Family Stadium. Tickets may be purchased at the ticket booths located between Gates R and S on the east side and between Gates C and D on the west side of the stadium. Ticket windows open two (2) hours prior to kickoff. Patrons assume all risks for tickets purchased through sources other than the K-State Athletics Ticket Office.

Will Call: Pre-purchased general public tickets may be picked up at the west side ticket booth beginning two (2) hours prior to kickoff. Only the person whose name is on the ticket order may pick up the tickets. A photo ID is required for all will-call orders.

Player-Guests: The will-call windows for player-guest tickets for both K-State and the visiting team are located at the east side ticket booth. Ticket windows open two (2) hours prior to kickoff. Each person for whom an admission ticket has been left must be present a photo ID to receive a ticket. Once they receive their ticket, guests are required to enter the stadium immediately.

Lost/Misplaced Tickets: For lost or misplaced season tickets, the Athletics Ticket Office may re-issue tickets to the ticket-holder of record only. A service fee is charged for each replacement ticket. For season tickets that have been lost in the mail or stolen, contact the Athletics Ticket Office at 1-800-221-CATS for replacement information.

Umbrella Policy
For the safety and consideration of all guests, umbrellas are prohibited in Bill Snyder Family Stadium. Umbrellas will not be checked and are the responsibility of the owner if left at the gates. Guests should bring appropriate rain gear in case of inclement weather.