Kansas State University Athletics

Football Game Day

Bill Snyder Family Stadium A-Z

ACCESSIBLE SEATING

Seating for guests with disabilities are sold on a reserved-season and reserved-game basis. Accessible seating is located in Sections 1, 3, 4, 6, 7, 13, 15, 17, 20, 22, 26, 28, 29, 420, 422, 423, 425, 427, 428, 430 and the North End Zone. If available, accessible seating may be purchased in advance through the Athletics Ticket Office and online at www.kstatesports.com. Fans needing ADA or special accommodations on the day of game may request a ticket exchange at East Fan Accommodations beginning 2 hours prior to kickoff, if available. Guests seated in Sections 420-430 will need to obtain an east elevator pass at East Fan Accommodations.

ALCOHOLIC BEVERAGES

Policies pertaining to alcohol are in place so that all guests can enjoy the event in a safe and comfortable environment.
  • It is prohibited to bring alcohol into Bill Snyder Family Stadium. Violators will be subject to ejection and applicable legal action. 
  • State law requires that all persons consuming alcohol be at least 21 years of age.
  • Intoxicated or alcohol impaired guests may be refused admission to Bill Snyder Family Stadium.
  • Only two (2) alcoholic beverages per ID may be purchased at a time.
  • The North and South Goss Family Tailgate Terrace, located on the west side of the stadium, are open to all patrons beginning two hours prior to kickoff through the end of the third quarter. Food, beer, wine and margaritas are available for purchase.  Guests are not permitted to take alcohol from the Terrace to other areas of the stadium.
  • The Powercat Porch, located in the southeast corner of the stadium, is open to all patrons beginning two hours prior to kickoff through the end of the third quarter.  Food, beer, wine and margaritas are available for purchase.  Guests are not permitted to take alcohol from the Powercat Porch to other areas of the stadium.

BAGS AND BAG SEARCH

Guests will be able to carry the following style and size bag, package or container into the venue: 
  • Bags that are clear (non-tinted) plastic, vinyl or PVC and do not exceed 12” x 6” x 12.” (Official K-State team logo clear plastic tote bags will be available through K-State Super Store locations).
  • One-gallon clear plastic freezer bag (Ziploc bag or similar).
  • Small clutch bags, no larger than 5.5” x 7.5”, with or without a handle or strap can be taken into the venue with one of the clear plastic bags.
  • Items required for medical, family or child care needs are permitted after inspection in a clear bag.
Prohibited items include, but are not limited to: non-clear (including tinted) bags such as backpacks, briefcases, camera bags, cinch bags, computer bags, diaper bags, tote bags, luggage, and coolers.  Non-clear purses and non-clear fanny packs larger than a clutch, as well as non-approved seat cushions and chairbacks are also prohibited.

BANNER AND SIGNS

Banners and pep signs are allowed provided they are hand-held of reasonable size, can be stored beneath the seat and do not block the view of other patrons. Any banner or sign containing profanity or objectionable material will be confiscated.

BOTTLES/CANS

It is permissible for guests to bring into Bill Snyder Family Stadium one bottled water, flavored water or sports drink, provided it is in a clear plastic commercial container (such as an Aquafina or Gatorade bottle) no larger than 1 liter that has not been opened or that is empty of its contents. Frozen bottles are prohibited. It is impermissible to bring in any other type of beverage into the stadium. Plastic baby bottles are permitted into the stadium if the infant is with the guest but are subject to inspection by security upon entering. (For additional information, see Containers and Coolers).

CAPTIONING

Captioning of videoboard content, public address and officials announcements is provided on the digital board atop the Vanier Football Complex. Assisted listening devices are also available for check-out at West Fan Accommodations. Fans who do not have visibility to the captioning board may request relocation at the K-State Ticket Office or on game day at East Fan Accommodations.

CASHLESS SERVICES

K-State Athletics has transitioned to entirely cashless payment systems throughout its venues. This includes the ticket office, concessions, parking, Rally House locations and other points of sale in our facilities. Fans can use traditional credit/debit card payment methods. Checks will not be accepted.

CONCESSIONS

The concession stands located on the concourse of Bill Snyder Family Stadium are available when stadium gates open two (2) hours prior to kickoff. No other food may be brought into the stadium. View the concession and fan services map HERE

CONDUCT/EJECTION

In keeping with K-State’s pledge of the Best Fan Experience in the Big 12, fans are encouraged to treat visitors, players, coaches and officials with courtesy and respect. Abusive language or disorderly conduct is unacceptable and unwelcome in Bill Snyder Family Stadium and may result in ejection. Anyone who interferes with the game by coming onto the field or by throwing objects will be ejected and possibly arrested. In addition, fans who choose to consume alcohol must do so in a legal and responsible manner. K-State Athletics reserves the right to eject any patron whose behavior is against policy, unruly or illegal in nature. Event tickets may be forfeited without refund. Revocation of season tickets or arrest is possible. Fans shall comply with requests from venue staff regarding stadium policies and emergency procedures.

CONTAINERS AND COOLERS

Cans, glass, bottles, ice chests, coolers, picnic baskets and insulated beverage containers are prohibited in Bill Snyder Family Stadium. (For additional information, see Bottle/Cans).

DRIVE TO ZERO CAMPAIGN

K-State Athletics is a proud partner of the Drive To Zero Coalition and reminds you that impaired drivers are involved in one-third of all Kansas traffic deaths. Please do your part to prevent crashes caused by drunk driving. A DUI can cost thousands of dollars, jail time, and losing your license. But a life lost to drunk driving is an unacceptable price to pay. Driving to or from the game designate a sober driver. A reminder from the Drive to Zero Coalition. In Kansas, You Drink, You Drive, YOU LOSE. More information on impaired driving or road conditions.

COSTUMES

Costumes are permitted, but masks or facial coverings must be removed during the security screening process, on the concourse and at all concession/retail locations. Masks or facial coverings may only be worn within the stadium bowl in the ticketed seating area as long as they do not create a distraction for other fans. Costumes with sharp edges or tips, including metal or hard plastic costume accessories (i.e. artificial weapons) are not allowed. Additionally, costumes are subject to further security screening. K-State Athletics reserves the right to ask anyone to remove their mask or costume due to stadium security measures.

DRONES

Drones, model aircraft or any other remote-controlled flying objects are not permitted or allowed to be operated inside Bill Snyder Family Stadium or the surrounding parking lots.

ELEVATOR ACCESS

Guests with View Level tickets requiring access to the east-side elevators may acquire game-day elevator passes from East Fan Accommodations only. Season passes may be acquired by calling the Athletics Operations Office at 785-532-7602. Long McArthur Luxury East Club or East Suite ticket holders may use the east side elevators to access their seats.  West Stadium Center Club or Loge ticket holders may use the north elevators to access their seats.  West Stadium Center suite-holders may use the south elevators.  Shamrock Zone Club, Loge and Suite holders may use the elevators on either the east of west sides of the Shamrock Zone to access their seats.

ELECTRONIC TICKET SCANNING

  • All tickets will be electronically scanned to verify authenticity.
  • After the third quarter, first-time entry and re-entry into the stadium will be available only through Gates D on the west side and Gate E on the east side.
  • Fans are reminded that any items they bring into the stadium upon re-entry are subject to search. (See Bags and Bag Search for additional information).
  • Fans should take caution when purchasing tickets from any secondary ticket market or ticket resellers, as K-State Athletics cannot guarantee the authenticity of the tickets.

EMERGENCY INFORMATION

One of the core goals of K-State Athletics is to provide the best fan experience in the Big 12 while making every effort to provide a safe environment for those attending games at Bill Snyder Family Stadium. It is important that fans take time to review the emergency procedures established by K-State Athletics and create their own personal emergency plan in the event an emergency situation should occur. You are responsible for your own safety and using good judgment to assess risks and taking the appropriate actions. 

EXITING THE STADIUM

Guests may exit Bill Snyder Family Stadium and return to their cars or tailgates by having their ticket electronically scanned “out” at any gate. Failure to have a ticket properly scanned “out” will result in an invalid ticket and denial of admission upon attempt to re-enter the stadium. Re-entry into the stadium is limited to Gates D and E after the conclusion of the third quarter.  Fans are reminded that any items they bring into the stadium upon re-entry are subject to search. (See Bags and Bag Search for additional information).

FAN ACCOMMODATIONS

Questions regarding security, lost children, lost and found, etc., should be directed to Fan Accommodations personnel located on the west side of Bill Snyder Family Stadium between Gates C and D and on the east side of the stadium near the east Rally House location.

FIRST AID

Medical services are available at the First Aid stations on the west concourse between Gates A and B, and on the east side near Gate E. In case of emergency, please contact an Event Staff member or police officer. Guests with pre-existing medical conditions or special needs are encouraged to check in at First Aid and inform the attendants of their seating locations.

GATES

Gates open two (2) hours prior to kickoff. Due to security screening required to comply with Kansas state law, fans are encouraged to enter the stadium as early as possible.  All persons ages 2 and older must present a ticket to enter Bill Snyder Family Stadium.

GUEST TEXT ALERT SERVICE

Guests wishing to report an incident or needing assistance may text their request by entering the word catfan followed by their message and seat location to 83200. The request will be directed to the stadium dispatcher who will direct the appropriate response and action to resolve the issue.

LOST CHILDREN

Parents should report a missing child to Event Staff personnel or a police officer. Lost children will be escorted to the nearest Fan Accommodations booth on either the east or west sides of Bill Snyder Family Stadium.

MERCHANDISE

Officially licensed K-State merchandise is available for purchase at the Rally House locations on the east and west sides of the stadium, which open from outside the stadium 5 hours prior to kickoff. Once stadium gates open 2 hours before kickoff, access into the stores is restricted to the entrances on the stadium concourse.
 
No other merchandise may be sold on the grounds of the K-State Sports Complex. Guests approached by someone selling merchandise are asked to report the person and location to a parking attendant, event staff or police.

METAL DETECTORS

Metal detectors are in use at all public gates at Bill Snyder Family Stadium.  To comply with Kansas state law to prohibit the concealed carrying of weapons into the stadium, increased security measures have been implemented.  Fans are encouraged to enter the stadium as early as possible to avoid delays.

NURSING MOTHERS’ ROOM

Nursing mothers’ rooms are available on the west concourse between Gates A and B near the women’s restroom and on the south concourse near the women’s restroom. Breast pumps and supplies are permitted in Bill Snyder Family Stadium, as long as they are carried in a dedicated bag specifically for the pump, which will be searched and tagged as a medical bag, or in a clear plastic, vinyl, or PVC bag measuring 12” x 6” x 12” or less. The bag, pump and supplies are subject to inspection.  

PARKING

Stadium parking lots open five (5) hours prior to kickoff. Parking in both the east and west stadium lots is reserved for members of the Ahearn Fund and requires a permit for entry, which must be displayed at all times.

PHOTOGRAPHY

Cameras are permitted in Bill Snyder Family Stadium for personal use only. Any commercial photography (large-lens with a stand or tripod) is prohibited. Video cameras are prohibited. In no instance should anyone taking photographs block aisleways and/or seating areas or otherwise interfere with another fan’s enjoyment of the game.

PREMIUM SEATING

Admission to stadium suites, loge boxes and club levels is restricted to those with suite tickets, loge tickets, club tickets or suite guest passes. For more information, contact the Ahearn Fund Office at 785-532-7715.

PROGRAMS

Digital souvenir game programs and roster information can be accessed by scanning the QR code displayed at program stands on the stadium concourse or on the videoboards.

PROHIBITED ITEMS & ACTIVITIES

  • Alcoholic beverages or controlled substances
  • Cans, glass, bottles, ice chests, coolers, picnic baskets and insulated beverage containers (see Containers and Coolers)
  • Bags that do not meet the Clear Bag Policy – must be clear and less than 12” x 12” x 6” (see Bags and Bag Search)
  • Possession or use of firearms, explosives (including fireworks) or other weapons
  • Food and/or beverages (see Bottles/Cans)
  • Noisemakers
  • Portable chairback seats exceeding 18” in width
  • Large flags, flagpoles and items obstructing sightlines
  • Oversized strollers
  • Laser Pointers
  • Live animals (except Guide and Service Dogs)
  • Resale of tickets (see Solicitation)
  • Throwing of any objects
  • Banners, placards and leaflets not pre-approved by the Athletics Department
  • Standing in aisles and behind seating areas/aisles on concourse
  • Umbrellas (see Umbrella Policy)
  • *Items required for medical, family or childcare needs are permitted after inspection in a clear bag*

PUBLIC ADDRESS ANNOUNCEMENTS

Individuals will be paged over the public address system only in cases of emergency. Please direct any inquiries or questions to the nearest Fan Accommodations booth on either the east or west sides of Bill Snyder Family Stadium.

RESTROOMS

Designated stadium restrooms are open from the parking lot side five (5) hours prior to kickoff. They close 30 minutes prior to the opening of stadium gates and reopen inside the stadium when gates open two (2) hours prior to kickoff.  In addition, restrooms are available on the Bramlage Coliseum concourse five (5) hours prior to kickoff.  All stadium restrooms have changing stations. 

RIDESHARE ZONES

K-State Athletics has designated rideshare pickup/dropoff zones along College and Kimball Avenues for commercial services such as Uber, Lyft, taxis and limousines. 
Pregame: Rideshare operators may drop off fans at the College Ave. area outside Tointon Family Stadium. This location best serves fans seated on the west side of Bill Snyder Family Stadium. The Kimball Ave., location is outside the Vanier Football Complex on the north side of the stadium. This area provides access to both the east and west sides of the stadium.
Postgame: Rideshare operators may pick up fares at both locations after exiting traffic from the stadium parking lots has subsided. Drivers may stage for pickup beginning at the end of the third quarter until exiting traffic control is established by law enforcement. After that, vehicles will not be allowed into the area of the Sport Complex until exiting traffic is concluded, generally 45 minutes to 1 hour after the game has ended. Once exiting traffic is clear, drivers may resume accepting fares as normal. Fans using rideshare services are reminded of the K-State Clear Bag Policy.

SMOKING

Kansas State University policy prohibits the smoking of cigarettes, cigars, pipes or burning tobacco in any other form or device, as well as the use of electronic cigarettes, vaporizers, hookah or other water pipe devices and all other related devices on university property, except inside personal vehicles.  

SOLICITATION

University policy prohibits solicitation of any unauthorized item for sale, trade or giveaway on the grounds of the K-State Sports Complex. This includes solicitation of charitable donations and game or event tickets. Violators of this policy will be asked to leave the stadium grounds and may be cited for trespassing.

STROLLERS

Strollers are permitted in Bill Snyder Family Stadium.  Strollers must be collapsible and fit under seating areas or left at owner’s risk in the back of a handicap bunker pending available space (oversized strollers may be checked in on the south concourse of Bramlage Coliseum).

TAILGATING

Tailgating is a traditional part of K-State game-day activities. Guests are asked to comply with the following guidelines:
  • Saving or use of adjoining stalls without having adjoining reserved stalls is prohibited. Saving parking stalls in VIP areas is prohibited. To park and tailgate together, guests must arrive together.
  • Tailgates with excessive numbers of attendees, interfering with adjacent tailgates, may be asked to shut down.
  • No objects (vehicle, pop-up canopy, tables, chairs, grills, etc.) may be placed or encroach in the Emergency Access Lane.
  • Open wood fires and campfires are prohibited.
  • After use, coals should be extinguished and disposed of in the red “Hot Coals” barrels.
  • Use of portable generators is limited to quiet units or those in soundproof boxes. Loud generators or those that emit offensive fumes may not be used and turned off upon request.
  • The volume of portable sound systems must be played at a level that doesn’t interfere with other tailgates in adjoining areas. If complaints are received by parking personnel, the volume of the sound system must be reduced.
  • Long-toss games with balls or Frisbees are prohibited.
  • Pop-up canopies may be erected immediately in front or behind a vehicle in a reserved stall. Canopies may not be anchored to asphalt by any piercing device or secured to stone walls or parking barricades. Canopies should be taken down in windy conditions. Owners are responsible for damage caused by wind-blown canopies.
  • Overhead objects (flags, kites, balloons) must be properly secured.
  • Use of bicycles, skateboards, in-line skates, scooters, motorized scooters and unauthorized golf carts is prohibited.
  • In accordance with University policy, persons may only possess alcoholic beverages for their own personal consumption. Athletics Department staff, in conjunction with University Police, will determine whether quantities are more than amounts for personal consumption. Alcohol containers with capacity in-excess of one gallon are not permitted.  Consumption of alcohol must take place from cups or cans – no glass containers.
  • Patrons consuming alcoholic beverages at tailgates are responsible for their conduct and that of their guests.
  • Overnight parking is restricted to reserved RV parking with purchased overnight pass.
  • Use of personal portable porta-potties is strictly prohibited.

TICKETS

General Information: All persons ages 2 and older must present a ticket to enter Bill Snyder Family Stadium. Tickets may be purchased at the West Stadium Center ticket office at Gate B or at the east ticket booth located between Gates  F and G. The west ticket office opens three (3) hours prior to kickoff. The east-side ticket booth opens two (2) hours prior to kickoff. Patrons assume all risks for tickets purchased through sources other than the K-State Athletics Ticket Office. Patrons are required to purchase sufficient space (i.e., additional tickets in advance) for their bodies or facility personnel have the right to relocate patron to another area of the stadium.
Will Call: Pre-purchased general public tickets may be picked up at the West Stadium Center ticket office beginning three (3) hours prior to kickoff. Only the person whose name is on the ticket order may pick up the tickets. A photo ID is required for all will-call orders.
Player-Guests: The will-call windows for player-guest tickets for K-State are located at the east-side ticket booth. Visiting team player-guest tickets are available at the ticket booth located between Gates C and D on the west side. Ticket windows open two (2) hours prior to kickoff. Each person for whom an admission ticket has been left must be present a photo ID to receive a ticket. Once they receive their ticket, guests are required to enter the stadium immediately.
Lost/Misplaced Tickets: For lost or misplaced season tickets, the Athletics Ticket Office may re-issue tickets to the ticket-holder of record only. A service fee is charged for each replacement ticket. For season tickets that have been lost in the mail or stolen, contact the Athletics Ticket Office at 1-800-221-CATS for replacement information.

UMBRELLA POLICY

For the safety and consideration of all guests, umbrellas are prohibited in Bill Snyder Family Stadium. Umbrellas will not be checked and are the responsibility of the owner if left at the gates. Guests should bring appropriate rain gear in case of inclement weather.

WATER FOUNTAINS

Water fountains are located throughout the concourses of Bill Snyder Family Stadium on the concourse behind sections 2, 8, 23, 25, 422, 428, NEZ and south concourse.  For warm weather games water refill tanks are placed near each corner of the seating bowl and at each end of the View Level.

Game Day at K-State

Parking lot gates open five (5) hours before kickoff, while stadium gates open two (2) hours prior to kickoff. All persons ages 2 and older must present a ticket to enter Bill Snyder Family Stadium.

Text for Assistance

Guests wishing to report an incident or needing assistance may text their request by entering the word catfan followed by their message and seat location to 83200. The request will be directed to the stadium dispatcher to resolve the issue. Message and data rates may apply.